MANAGER

JW FACILITIES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading facilities management company in Singapore is seeking a Manager to oversee operations. Responsibilities include supervising staff, hiring and training employees, and addressing customer concerns. The ideal candidate has a Bachelor's degree in business or management and strong leadership skills. Join us to help achieve business objectives and ensure excellent service delivery.

Qualifications

• Bachelor’s degree in business, management, or related field required.
• Strong understanding of business management principles and financial analysis needed.
• Commitment to exceptional customer service is essential.

Responsibilities

• Delegate responsibilities and supervise business operations.
• Hire, train, motivate, and coach employees.
• Resolve conflicts or complaints from customers and employees.

Skills

Leadership

Conflict resolution

Time management

Interpersonal skills

Coaching

Education

Bachelor’s degree in business, management, or related field

Job description

Roles & Responsibilities

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.