Manager

RUI XIN YUAN JEWELRY TRADING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A renowned jewelry trading company based in Singapore is looking for a Retail Store Manager to oversee all operations in the store. This includes managing staff, sales, and inventory while ensuring excellent customer service and compliance with health and safety regulations. The ideal candidate will have strong leadership skills and a focus on staff training and development, contributing to the overall success and profitability of the store.

Responsibilities

• Supervise and train retail associates in customer service.
• Implement cross-training of employees to maintain productivity.
• Hire and train staff to provide outstanding customer service.
• Develop and maintain work schedules for employees.
• Handle customer queries and complaints.
• Manage controllable costs to maintain profitability.
• Ensure the store is clean and presentable.
• Ensure health and safety compliance.

Job description

A Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Store Managers have the following duties and responsibilities:

• Supervise, train and assist employees (retail associates) in customer service, store maintenance and buy-and-sell process.
• Implement cross-training of employees to maintain productivity at all times.
• Hire and train as needed to ensure adequate personnel ison hand to provide outstanding customer service.
• Develop and maintain schedule for employees.
• Handle customer's queries and complains.
• Manage all controllable cost with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.
• Ensure health and safety compliances.