manager

TALENT HARBOR PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading café management company in Singapore is seeking a dedicated Cafe Manager to oversee café operations, lead staff, and drive sales. The ideal candidate will have a minimum of 2 years of hands-on management experience in a fast-paced environment, with strong abilities in team leadership and operational efficiency. This role requires commitment to work during peak hours, including weekends and holidays.

Qualifications

• Minimum 2 years of hands-on management experience in a fast-paced F&B or café environment.
• Proven track record in team leadership, operational efficiency, and crisis handling.
• Strong people management and communication skills.

Responsibilities

• Take full ownership of end-to-end café operations.
• Lead, train, and discipline a team of service and kitchen staff.
• Drive sales and manage food and labour costs.

Skills

Team leadership

Operational efficiency

Crisis handling

Communication skills

People management

Job description

Key Responsibilities

• Take full ownership of end-to-end café operations, staffing, cost control, and performance metrics
• Lead, train, and discipline a team of service and kitchen staff to uphold high standards at all times
• Maintain strict adherence to hygiene, food safety, and workplace safety requirements
• Drive sales, manage food cost, labour cost, and negotiate with suppliers to ensure operational efficiency and profitability
• Implement SOPs and uphold service consistency across shifts and outlets
• Handle all customer feedback professionally and resolve any service recovery issues swiftly
• Monitor inventory closely and ensure timely ordering and stock accuracy
• Prepare and submit daily/weekly sales and operations reports to management
• Be on the ground during peak hours, including weekends and public holidays
• Take initiative to improve café systems, workflow, and staff productivity
• Handle any emergency, staff shortage, or unexpected operational challenge promptly

Requirements

• Minimum 2 years of hands‑on management experience in a fast‑paced F&B or café environment
• Proven track record in team leadership, operational efficiency, and crisis handling
• Strong people management and communication skills
• Willing to lead by example and work frontline when required
• High level of discipline, accountability, and resilience under pressure
• Able to commit to peak periods, long hours, weekends, and public holidays without issue
• Passion for food, service excellence, and team development