Management Consultant

BOON KENG CONSULTING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading consulting firm in Singapore is seeking an experienced client activation specialist to manage onboarding journeys and serve as the primary contact for clients. The ideal candidate will have 2–4 years in client-facing roles, showcasing excellent communication skills and a proactive, professional mindset. Responsibilities include configuring client accounts, identifying risks, and ensuring a high-quality activation experience through collaboration with internal teams.

Qualifications

• 2–4 years of experience in onboarding, client activation, or client management.
• Proactive support in client relations.
• Experience in a client-facing role.

Responsibilities

• Manage the client activation and onboarding journey.
• Serve as the primary point of contact during activation.
• Configure client accounts and set up workflows.
• Identify and resolve risks or technical issues.
• Collaborate with internal teams for a high-quality activation experience.

Skills

Client-focused mindset

Excellent verbal and written communication skills

Ability to thrive in a fast-paced environment

Collaborate effectively across teams

Job description

• Manage theclient activation and onboarding journey.
• Serve as the primary point of contact during activation, building trust and strong client relationships.
• Configure client accounts and set up platform workflows to support their operational needs.
• Identify risks or technical issues early and resolve them or escalate to the top management when necessary.
• Collaborate closely with internal teams to deliver a consistent, high-quality activation experience.

Qualifications

• 2–4 years of experience in onboarding, client activation, client management, or other client-facing roles.
• A client-focused mindset grounded in professionalism, and proactive support.
• Ability to thrive in a fast-paced, evolving environment.
• Proven ability to collaborate effectively across cross-functional teams.
• Excellent verbal and written communication skills.