Management Associate

CHARMING GARDEN (ASIA PACIFIC) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is seeking staff to maintain high standards of service and support restaurant operations. Responsibilities include handling guest inquiries, ensuring supplies are sufficient, and contributing to operational efficiency. The ideal candidate should have a friendly attitude and be service-oriented, with a passion for the F&B industry. Prior experience is a plus, but not required.

Qualifications

• Prior experience in food service or hospitality is an advantage.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.

Responsibilities

• Maintain an attractive and orderly appearance in the outlet.
• Handle guest inquiries and resolve complaints professionally.
• Support daily restaurant operations for smooth service.

Skills

Customer service skills

Communication skills

Positive attitude

Team-oriented mindset

Ability to work in a fast-paced environment

Job description

Responsibilities

• Maintain an attractive and an orderly appearance in the outlet
• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

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