Management Associate

TONG LE PRIVATE DINING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local dining establishment in Singapore is looking for a team-oriented individual to maintain the outlet's appearance and ensure high guest satisfaction. The role requires excellent customer service skills and a friendly attitude, with the flexibility to work on weekends and public holidays. Prior experience in food service is a plus, but not mandatory. This position offers a dynamic work environment.

Qualifications

• Prior experience in food service or hospitality is an advantage but not required.
• Physical stamina to stand and walk for extended periods.
• PC literate, well-organized, and self-motivated.

Responsibilities

• Maintain an attractive and orderly appearance in the outlet.
• Handle guest inquiries and resolve complaints professionally.
• Ensure sufficient supplies and stocks for daily operations.
• Support daily restaurant operations for smooth service.

Skills

Excellent customer service

Communication skills

Friendly and positive attitude

Team-oriented mindset

Ability to work in a fast-paced environment

Job description

Responsibilities

• Maintain an attractive and an orderly appearance in the outlet
• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp [phone] for more information