Management Associate

TUNG LOK MILLENNIUM PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A well-known F&B company in Singapore is seeking individuals to join their outlet team. The role involves maintaining an attractive outlet appearance, handling guest inquiries, and ensuring sufficient supplies for daily operations. Ideal candidates are service-oriented with strong teamwork skills and a friendly attitude. Experience in food service is beneficial but not mandatory. The position requires working on weekends and public holidays.

Qualifications

• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Able to work on weekends and public holidays.

Responsibilities

• Maintain an attractive and orderly appearance in the outlet.
• Handle guest inquiries and resolve complaints in a professional manner.
• Contribute ideas to improve operational efficiency and customer service.

Skills

Customer service skills

Communication skills

Team-oriented mindset

Friendly attitude

Ability to work in a fast-paced environment

Job description

Responsibilities

• Maintain an attractive and an orderly appearance in the outlet
• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

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