Management Associate

CHINOIS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is seeking individuals to maintain an attractive restaurant outlet and ensure smooth daily operations. Responsibilities include handling guest inquiries, supporting staff, and contributing to a positive customer experience. Candidates should have excellent customer service skills and a friendly, positive attitude. Previous experience is advantageous but not mandatory. Weekend availability is required.

Qualifications

• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Able to work on weekends and public holidays.

Responsibilities

• Maintain an attractive and orderly appearance in the outlet.
• Handle guest inquiries and resolve complaints professionally.
• Support daily restaurant operations to ensure smooth service.

Skills

Customer service

Communication skills

Team-oriented mindset

Attention to detail

Job description

Responsibilities

• Maintain an attractive and an orderly appearance in the outlet
• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

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