Management Assistant Officer, Alumni Relations

National University of Singapore; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading educational institution in Singapore seeks a Management Assistant Officer for the Office of Alumni Relations. The role involves providing administrative and logistical support for alumni events, managing enquiries, and maintaining alumni records. Ideal candidates should have a diploma from a recognized polytechnic and 3–4 years of relevant experience, alongside strong interpersonal and organizational skills. A commitment to teamwork and a proactive attitude is essential, with a willingness to work during events and weekends.

Qualifications

• 3–4 years of experience in administration, customer service, or events support.
• Ability to work independently with minimal supervision.
• Strong attention to detail and capability to manage multiple tasks.

Responsibilities

• Provide administrative support for Alumni Advisory Board meetings.
• Assist in event-day operations and logistics.
• Manage the alumni enquiry mailbox and respond to queries.

Skills

Interpersonal skills

Communication skills

Organizational skills

Proficiency in Microsoft Office

Education

Diploma from a recognised Singapore polytechnic

Job description

Management Assistant Officer, Alumni Relations

The NUS Office of Alumni Relations (OAR) fosters a lifelong relationship between the National University of Singapore (NUS) and its alumni. It provides a platform for alumni to stay connected with the University and each other through various programmes, events, and networking opportunities. OAR supports alumni in their personal and professional development, encouraging their involvement in university initiatives and community service. By promoting a vibrant and engaged alumni network in Singapore and globally, OAR aims to strengthen the NUS community, enhance its reputation, and contribute to the university's mission of excellence in education, research, and service to society.

Key Responsibilities

• Provide administrative and logistical support for Alumni Advisory Board meetings, departmental meetings, visits, and alumni events.
• Assist in event-day operations, including guest registration and coordinating on-site logistics.
• Liaise with internal departments and external vendors to ensure timely and accurate delivery of services.
• Manage the alumni enquiry mailbox and helpline, responding promptly and professionally to queries and service requests.
• Maintain and update alumni records in the alumni database, ensuring data accuracy and confidentiality.
• Support basic finance processes such as raising Purchase Orders (POs) and processing Goods Receipt (GR) transactions.
• Monitor and manage department office asset inventory and pantry supplies.
• Coordinate internal mail and courier arrangements for the department.
• Perform general administrative duties and provide ad hoc support as required.

Qualifications

• Diploma from a recognised Singapore polytechnic, with 3–4 years of experience in administration, customer service, or events support.
• Strong interpersonal and communication skills.
• Proactive, resourceful, and able to work independently with minimal supervision.
• Highly organised, with attention to detail and the ability to manage multiple tasks or timelines effectively.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Team-oriented and a willingness to assist wherever needed.
• Willingness to work outside regular office hours and on weekends for events, when required.

Location

Kent Ridge Campus

Organization

Office of Alumni Relations

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