Mall Safety & Guest Experience Lead

ORCHARD TURN DEVELOPMENTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A shopping mall management company in Singapore is looking for a Security Personnel to oversee the safety of shoppers and tenants. Responsibilities include managing operations, assisting with queries, attending to incidents, and providing security for events. Candidates should have a minimum of GCE ‘N’ Levels and security experience is preferred. Enthusiastic, alert, and a team player with a willingness to work flexible hours is essential.

Qualifications

• Minimum GCE ‘N’ Levels with either Security/Safety/Hotel backgrounds preferred.
• Enthusiastic and service-oriented individual with a friendly and pleasant personality.
• Vigilant, alert with a keen eye for details.
• Conversant in English, with proficiency in other languages being an advantage.
• Willing to work on weekends, public holidays and rotating shifts.
• Excellent team worker.
• Candidates who possess PLRD Certificate will have an added advantage.

Responsibilities

• Responsible for Security and Safety aspects for all Shoppers, Tenants and Staff within the Mall.
• Assisting Shoppers and Tenants with directional queries.
• Manages daily operations at Command Centre and Carpark Operations.
• Attends to incidents involving Security and Fire related issues.
• Provides daily Security Escort duties for movements of vouchers and/or cash denominations.
• Performs Traffic Control duties at Drop Off Point.
• Provides security presence for Mall Events to manage crowd control issues.
• Manages Lost & Found properties.
• Any other ad-hoc duties as required.

Skills

Service-oriented

Vigilance

Teamwork

Education

GCE ‘N’ Levels

Job description

A shopping mall management company in Singapore is looking for a Security Personnel to oversee the safety of shoppers and tenants. Responsibilities include managing operations, assisting with queries, attending to incidents, and providing security for events. Candidates should have a minimum of GCE ‘N’ Levels and security experience is preferred. Enthusiastic, alert, and a team player with a willingness to work flexible hours is essential.