Mall Operations Manager (Retail Mall)

CBRE Asia Pacific; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

CBRE Asia Pacific in Singapore is seeking a Centre Manager to coordinate all aspects of the assigned portfolio and operate buildings on behalf of a client or group. You will ensure services meet policies, conduct inspections, handle tenant needs, coordinate move-ins/outs, and manage rent and CAM recovery within lease terms.

The ideal candidate has a Bachelor's degree with 4–6 years of relevant experience, strong organizational and communication skills, proficiency in Microsoft Office, and the

Qualifications

• Bachelor's degree required or equivalent with relevant experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organization and analytical skills.
• Excellent written and verbal communication.

Responsibilities

• Ensure services comply with policies, procedures, regulations and contracts.
• Conduct regular property inspections and oversee maintenance.
• Address tenant needs and resolve issues promptly.
• Coordinate tenant move-ins and move-outs, and space walkthroughs.
• Collect rent and manage expenses per lease terms; issue notices.
• Review rent and CAM recovery charges.
• Forecast and explain monthly budget variances.
• Provide data for annual budget and apply standard procedures.

Skills

MS Office

Education

Bachelor's Degree

Job description

Job ID 288596

Posted 27-Aug-2026

Role type Full-time

Areas of Interest Building Management, Property Management

Location(s) Singapore - Singapore

About The Role

As a CBRE Centre Manager you will be responsible to coordinate all aspects of the portfolio which assigned to you. You will be responsible for operating buildings on behalf of a client or group.

What You Will Do

• Confirm that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Ensure regular property inspections occur. Recommend and approve alterations, maintenance, and reconditioning.
• Respond to escalated tenant needs, ensuring that issues get resolved in a timely and efficient manner.
• Coordinate tenants move-ins and move-outs, and "walk-through" spaces and tenant improvement department.
• Collect rent and pay expenses in compliance with lease terms. Prepare all required legal notices and coordinates legal action.
• Review and reconcile tenant rent and Common Area Maintenance recovery charges.
• Forecasts management plans and prepares monthly performance, explaining variances.
• Gather data to provide information for the annual budget preparation process. Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

What You Will Need

• Bachelor's Degree preferred with 4-6 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to tenants. Ability to effectively present information.
• Requires knowledge of financial terms and principles

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Service line: None