About Our Company
Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to deliver enjoyable food and toothsome results across our approach and services.
Our brand, InstaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.
Responsibilities
- Support daily operation on troubleshooting and repair of equipment related issues
- Attend to breakdown repair and recovery of operational equipments.
- Carry out preventive maintenance, calibration and corrective repair works on a timely basis
- Reduce equipment downtime and enhance equipment performance through quality maintenance works.
- Proper recording of works carried out on equipments.
- Troubleshoot and rectify electrical and mechanical system faults on equipments.
- Drive improvements in equipment, product quality, productivity and safety.
- Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for operations.
- Support projects such as machine upgrading, software/hardware changes, etc.
- Assist customers with queries, provide information to help what customers want or need to order, recommend items.
- Assist with customer complaints and problems. Resolve enquiries. Process refunds for customers.
- Support daily distribution operations. Assist deliveries in replenishment of company products.
- Meet set productivity and goals. Work to improve and increase customer satisfaction.
Requirements
- Possess Diploma, NITEC, NTC-2 or ITC Mechatronic Engineering is preferred
- 4-5 years' relevant experience in automation systems and hands‑on technical experience.
- Basic knowledge of PLC and electrical system
- Good communication and interpersonal skills.
- Meticulous and result oriented.
- Able to multi‑task and work under tight timeline.
- Good team player but able to work independently.
- Willingness to learn, self‑motivated, possess a can‑do and positive attitude.
- Resourceful in seeking out methods/solutions to solve problems and achieve targets.