Machine Learning Engineer (User Growth & Intelligent Marketing) - Global E-Commerce

ByteDance; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ByteDance's E-commerce Recommendation and Marketing Algorithm team drives algorithm and big data work for innovation in our commerce products. We enable users to discover great items and ensure a secure shopping experience through risk control and intelligent platform governance.

The role focuses on optimizing growth and marketing algorithms, building user lifecycle data systems, and delivering personalized messaging, recommendations, and uplift-driven improvements to increase DAU, engagement,

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Mathematics or related technical discipline.
• Experience in C++ and Python; familiarity with big data tools (Hive, Spark, MapReduce) and deep learning tools (TensorFlow, PyTorch).
• Strong algorithms and data structures foundation; solid coding skills.
• Good learning ability, curiosity, and teamwork skills.
• At least 3 years of relevant experience in user growth or intelligent marketing.

Responsibilities

• Participate in optimizing global e-commerce growth and marketing algorithms, including user value modelling and personalized messaging.
• Establish a user lifecycle data and value system to address growth challenges.
• Contribute to product and technical solutions for user growth engines, such as personalized push notifications and recommendations.
• Optimize recall/sorting for new user recommendations to improve relevance and diversity.
• Improve marketing efficiency and GMV growth with uplift models and optimization methods.

Skills

C++

Python

Big Data tools

Deep Learning tools

Algorithms

Teamwork

Education

Bachelor's degree

Tools

Hive/Spark/MapReduce

TensorFlow/PyTorch

Job description

Responsibilities About the Team

The E-commerce Recommendation and Marketing Algorithm team is responsible for algorithm and big data work on e-commerce innovation projects. Leveraging on our products, the team helps users discover and acquire great products, enriching their lives. In this team, we not only use recommendation and search algorithms to help users find items they are interested in but also employ risk control algorithms and intelligent platform governance algorithms to detect violations, ensuring a secure shopping experience. We build intelligent customer service technologies and large-scale product knowledge graphs to improve the efficiency of various transaction processes. Furthermore, we develop logistics and operations research algorithms to enhance supply chain efficiency, and we apply artificial intelligence to help merchants improve their operational capabilities. Our mission: To make high-quality products easily accessible, enabling everyone to enjoy a better life.

Responsibilities

• Participate in optimizing global E-commerce growth and marketing algorithms, including core capabilities such as user value modelling, personalized messaging, recommendations, and intelligent marketing.


• Establish a user lifecycle data and value system to address core pain points and business challenges related to e-commerce platform user growth.


• Contribute to the implementation of product and technical solutions for user growth engines, such as personalized push notifications/emails, recommendation handling, etc., to increase e-commerce DAU and penetration rates.


• Optimize algorithms related to recall/sorting for new user recommendations, improving the relevance of traffic source handling and the accuracy and diversity of new user recommendations.


• Optimize intelligent marketing algorithms, utilizing uplift models and operations research methods to improve marketing efficiency and drive e-commerce GMV growth.

Qualifications

Minimum Qualifications

• Bachelor's degree or higher in Computer Science, Computer Engineering, Mathematics or related technical discipline.


• Experience in C++ and Python; at least one of the Big Data tools (For eg. Hive sql/Spark/Mapreduce; at least one of the Deep Learning tools(For eg. Tensorflow/Pytorch).


• Strong foundation in algorithms and data structures, with excellent coding skills.


• Strong learning ability, curiosity, and good communication and teamwork skills.


• At least 3 years of relevant experience in user growth or intelligent marketing.

Preferred Qualifications

• Candidates who have published papers in top AI conferences/journals or achieved notable results in ACM/Machine Learning competitions


• Experience in recommendation systems, advertising, user growth, intelligent marketing, or related fields, with expertise in LTV estimation, uplift modelling, operations research, sequence modelling, or multi-scenario modelling optimization is a plus.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.