M12 - Product Manager

FPT Asia Pacific; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

FPT Asia Pacific is seeking a Senior Product Manager to lead product strategy from vision to execution in Singapore. You will collaborate with business partners, engineers, designers and vendors to shape roadmaps, drive go-to-market plans and ensure successful releases.

The role emphasizes budget management, metrics-driven improvement, and rigorous stakeholder communication to balance innovation with operational stability.

Qualifications

• Degree in Computer Science, Information Technology, Engineering or related field.
• Minimum 8 years relevant experience in product management.
• Experience in IT business analysis, application solution design and testing.
• Experience working directly with engineers, designers, and product teams.
• Proven track record of delivering successful products from scratch.
• Experience in product operations and maintenance activities.

Responsibilities

• Engage agency Product Owner to establish clear product vision and requirements.
• Collaborate with business partners to define product vision and gain stakeholder buy-in.
• Define product go-to-market strategy and execute with partners.
• Develop product outreach and promotion strategies.
• Maintain strategic roadmaps aligned with organizational objectives.
• Design, test, and iterate through experiments to improve user journey.
• Manage product budget, expenditure monitoring, and cashflow management.
• Develop workplan with product team and provide resources.
• Oversee product releases and deployment coordination.
• Monitor product performance metrics and system health indicators.
• Coordinate ongoing maintenance activities and system updates.
• Manage product lifecycle including feature deprecation and retirement.
• Establish and maintain SLAs with stakeholders.
• Oversee incident response and resolution processes for product issues.
• Implement continuous improvement processes based on feedback.
• Manage vendor relationships for ongoing support and maintenance services.
• Ensure product documentation is current and accessible to relevant teams.

Skills

Product management

Agile

Cloud

Design Thinking

Analytical skills

Budget management

Stakeholder mgmt

Operations monitoring

Communication

Education

Degree in Computer Science / IT / Engineering

Job description

• Engage agency Product Owner to establish clear product vision and requirements
• Collaborate with business partners to define product vision/mission and obtain stakeholder buy-in
• Define product go-to-market strategy and execute with relevant partners
• Develop product outreach and promotion strategies
• Maintain strategic roadmaps aligned with organizational objectives

Product Development & Management:

• Design, test, and iterate through experiments to improve user journey
• Manage product budget (expenditure monitoring, cashflow management, securing funding)
• Develop workplan with product team and provide sufficient resources
• Procure software, hardware, and ICT professional services as needed
• Oversee product releases and deployment coordination

Product Operations & Maintenance:

• Monitor product performance metrics and system health indicators
• Coordinate ongoing maintenance activities and system updates
• Manage product lifecycle including feature deprecation and retirement
• Establish and maintain service level agreements with stakeholders
• Oversee incident response and resolution processes for product issues
• Implement continuous improvement processes based on operational feedback
• Manage vendor relationships for ongoing support and maintenance services
• Ensure product documentation is current and accessible to relevant teams

User Research & Analytics:

• Conduct user studies to understand needs and problems
• Analyze data to uncover usage patterns for product decisions
• Research industry for complementary and competing solutions
• Create data-driven analytics and insights for decision-making
• Monitor user satisfaction and engagement metrics

Cross-functional Coordination:

• Translate product strategy into technical, actionable plans for business and vendor teams
• Coordinate efforts across marketing, legal, and finance functions
• Co-create budget papers with Product Owner to seek development resources
• Run efficient meetings and maintain stakeholder communication
• Formulate strong proposals by evaluating pros and cons of different solutions and provide compelling justifications
• Consider how services could be delivered for different user segments and prioritise feature development

Growth & Compliance:

• Drive user adoption and growth through engagement and feature expansion
• Maintain network with user agencies and product teams
• Ensure products meet security/performance requirements (SSAT, VAPT, Performance Testing)
• Adhere to compliance requirements and audits (IM, AGO, QMS)
• Participate in engagements to raise product awareness

MANDATORY REQUIREMENTS:

Education & Experience:

• Degree in Computer Science, Information Technology, Engineering or related field
• Minimum 8 years relevant experience in product management
• Prior experience in IT business analysis, application solution design and testing
• Experience working directly with engineers, designers, and product teams
• Proven track record of delivering successful products from scratch
• Experience in product operations and maintenance activities

Technical Skills:

• Strong product and project management capabilities
• Proficiency in modern product development practices (Agile, Cloud, Design Thinking)
• Strong analytical, conceptualization and problem-solving skills
• Budget management and resource planning experience
• Understanding of system monitoring and operational excellence practices

Personal Qualities:

• Action-oriented mindset with innovation focus
• Growth mindset and continuous learning attitude
• Strong sense of ownership and accountability
• Excellent communication and stakeholder management skills
• Ability to balance innovation with operational stability

PREFERRED QUALIFICATIONS:

• Healthcare industry knowledge
• Digital transformation background
• Experience with public health or communicable disease systems
• DevOps or Site Reliability Engineering exposure
• Experience with cloud platforms and modern infrastructure