Luxury Store Supervisor MBS

Link Compliance; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury fashion brand is looking for a Store Supervisor in Singapore. The ideal candidate will have over 3 years of experience in a supervisory role, excellent communication skills, and a strong understanding of customer service principles. Responsibilities include supporting store operations, implementing sales strategies, and ensuring a high level of customer satisfaction. This position offers a dynamic work environment in a fast-paced luxury retail setting.

Qualifications

• More than 3 years' experience as a shop supervisor.
• Familiar with the luxury goods industry and fashion trends.
• Strong communication and interpersonal skills.

Responsibilities

• Support Store Managers in achieving sales goals.
• Provide high-level customer service and address customer issues.
• Assist in supervising daily store operations.

Skills

Customer service orientation

Communication skills

Interpersonal skills

Sales strategy implementation

Job description

Our client is a Luxury fashion brand in particular as well as ready-to-wear, bags, and other accessories.

Job Responsibilities

• Supporting Store Managers in organising, planning, and implementing strategies to achieve sales goals and overall store success.
• Collaborating closely with the Store Manager to achieve sales objectives by implementing sales strategies and promotions and monitoring sales metrics.
• Providing a high level of customer service by assisting customers, addressing their questions, and resolving any issues.
• Ensuring that customers are properly registered on the App for effective customer segmentation.
• Assisting the Store Manager in overseeing and supervising daily store operations, including opening and closing procedures, security measures, returns, and cash handling operations.
• Contributing to maintaining accurate inventory levels by monitoring stock, placing replenishment orders, and managing product replenishment.
• Organising and maintaining the store layout in line with company strategies.
• Actively participating in staff training and assigning shifts.
• Supporting the Store Manager in monitoring employee performance.

Job Requirements

• More than 3 years' experience as a shop supervisor.
• Familiar with the luxury goods industry and understand the development of brands and fashion trends.
• Good communication skills and interpersonal skills.
• Customer service and results orientated.