Luxury Store Leader & Client Experience Champion

Fendi; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A luxury fashion retailer is seeking an experienced Store Manager in Singapore. You will oversee store operations, manage staff, and ensure top-notch customer service while achieving sales targets. The ideal candidate has 8-10 years of experience in the luxury retail sector and possesses strong leadership skills, a business acumen, and the ability to build client relationships. This position offers a dynamic environment that embraces the values and culture of high-end retail.

Benefits

Diversity and inclusion culture

Opportunities for career growth

Creative work environment

Qualifications

• Minimum 8 - 10 years of experience in retail/luxury industry.
• At least 3 years in a boutique lead capacity.
• Proven ability to implement initiatives and demonstrate commercial creativity.

Responsibilities

• Monitor store performance to meet KPIs.
• Manage quality of customer service.
• Motivate team members to achieve sales targets.
• Conduct training for new joiners.

Skills

Strong business acumen

Result driven

Proficient in MS Office

Ability to build strong client relationships

Ability to work with diverse teams

Tools

CRM software

Retail tools

Job description

A luxury fashion retailer is seeking an experienced Store Manager in Singapore. You will oversee store operations, manage staff, and ensure top-notch customer service while achieving sales targets. The ideal candidate has 8-10 years of experience in the luxury retail sector and possesses strong leadership skills, a business acumen, and the ability to build client relationships. This position offers a dynamic environment that embraces the values and culture of high-end retail.