Luxury Guest Experience Concierge

The Ritz-Carlton; Singapore; Remote; SGD 25,000 - 35,000; Full time

Job summary

A leading luxury hotel in Singapore is seeking a Guest Experience Expert to provide exceptional service to guests. You will assist with arrivals, luggage handling, and provide recommendations for local attractions. The ideal candidate has a high school diploma and strong communication skills to ensure memorable guest experiences. This position emphasizes a commitment to excellence and adherence to the hotel's Gold Standards.

Qualifications

• Ability to assist guests and visitors with their needs.
• Strong knowledge of local attractions and services.
• Excellent communication skills.

Responsibilities

• Greet guests and assist with luggage handling.
• Provide information about hotel features and local attractions.
• Ensure safety and security of guests' luggage.

Skills

Customer Service

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A leading luxury hotel in Singapore is seeking a Guest Experience Expert to provide exceptional service to guests. You will assist with arrivals, luggage handling, and provide recommendations for local attractions. The ideal candidate has a high school diploma and strong communication skills to ensure memorable guest experiences. This position emphasizes a commitment to excellence and adherence to the hotel's Gold Standards.