Luxury Brand Experience Ambassador

TDCX (SG) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading business process outsourcing company in Singapore seeks individuals to deliver exceptional customer service to partner brands. Candidates should possess at least a Diploma and two years of experience in retail or customer service in high-end environments. The role requires effective communication skills, the ability to multi-task, and proficiency in various systems. The position offers an attractive salary package coupled with performance incentives and is located in a central area.

Benefits

Attractive remuneration

Comprehensive medical coverage

Engaging activities

Strong learning and development plans

Positive work culture

Qualifications

• Two years in retail sales or customer service, preferably luxury goods.
• Strong communications with effective listening skills.
• Comfortable with rotating shifts and weekend work.

Responsibilities

• Deliver exceptional customer experience across communication channels.
• Analyze customer issues and implement strategic solutions.
• Maintain professionalism following company policies.

Skills

Effective communication

Customer relationship management

Problem-solving skills

Multi-tasking ability

Active listening

Computer proficiency

Education

Diploma or higher in any field

Tools

Salesforce

SAP

CRM

Job description

A leading business process outsourcing company in Singapore seeks individuals to deliver exceptional customer service to partner brands. Candidates should possess at least a Diploma and two years of experience in retail or customer service in high-end environments. The role requires effective communication skills, the ability to multi-task, and proficiency in various systems. The position offers an attractive salary package coupled with performance incentives and is located in a central area.