Low Code Engineer (Salesforce)

WSH Experts Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A technology consulting firm in Singapore is seeking an experienced Salesforce Marketing Cloud professional to configure and manage Marketing and Data Cloud services. Responsibilities include leading client sessions, translating complex requirements, and participating in agile teams. The ideal candidate has over 5 years of hands-on Salesforce experience and relevant certifications. This role offers an opportunity to engage in diverse problem-solving scenarios, ensuring high-quality solutions across Salesforce platforms.

Qualifications

• 5+ years of Salesforce experience with hands-on implementation.
• Experience in agile development teams with Scrum or Kanban.
• One or more Salesforce certifications required.

Responsibilities

• Configure Salesforce Marketing Cloud and Data Cloud.
• Lead client engagement and drive decision-making.
• Translate business requirements into agile deliverables.
• Participate in agile ceremonies and deliver incremental value.
• Troubleshoot and resolve technical issues across Salesforce platforms.

Skills

Salesforce Marketing Cloud

Agile methodologies

JIRA

SQL

AMPscript

Education

Certified Marketing Cloud Administrator

Certified Marketing Cloud Email Specialist

Certified Salesforce Administrator

Tools

Salesforce Shield

Salesforce CRM Analytics

Job description

Job Description

Key Responsibilities

• Configure Salesforce Marketing Cloud (Growth) edition across:
  • Data Cloud: Unified and scalable customer data management including ingestion, transformation, segmentation, activation workflows, data models, calculated insights, and identity resolution
  • Marketing Cloud: Email marketing, journey builder, audience segmentation, automation workflows, customer journeys, and personalisation strategies
  • Data and Marketing Clouds: Configure interactive dashboards and drag‑and‑drop reports (real‑time & historical, time comparisons, role‑based access) to track campaign, database and engagement metrics, including custom KPIs and metrics with export capabilities
  • Salesforce Shield: Data encryption and monitoring
• Product Delivery:
  • Client Engagement: Lead functional sessions with users to drive decision‑making and contribute to solution design
  • Product Delivery: Translate complex business requirements into agile deliverables with a product mindset, including user stories with acceptance criteria, product configurations and business rules
  • Agile Delivery: Work as part of a cross‑functional agile team, participating in ceremonies and iterative sprints to deliver incremental value whilst adapting to evolving requirements
  • Agile Testing & Quality Assurance: Design and execute comprehensive testing within sprint cycles, leveraging automated testing practices for functional, integration, and user acceptance testing to ensure high‑quality and reliable releases.
  • Problem Management & Support: Troubleshoot and resolve technical issues including system integrations and data quality challenges, through systematic analysis and root cause identification. Implement secure, reliable, and performant solutions to restore system functionality.
  • Documentation and Training: Create and maintain comprehensive documentation and user manuals for developed solutions. Lead training sessions for end users and team members.
  • Salesforce Administration: Perform ongoing Salesforce administration including user management, access control, data maintenance, platform monitoring, audit review, and security configurations to ensure optimal performance and governance.
  • Technical Review/Support: Troubleshoot and resolve technical issues across all Salesforce platforms.

Essential Requirements

• One or more of the following certifications:
  • Certified Marketing Cloud Administrator
  • Certified Marketing Cloud Email Specialist
  • Certified Marketing Cloud Consultant
  • Certified Salesforce Administrator
  • Certified Platform App Builder
  • Certified Salesforce Platform Developer
• 5 or more years of Salesforce experience with hands‑on implementation experience in the one or more of the following areas:
  • Marketing Cloud
  • Data Cloud
  • Salesforce Shield
  • Salesforce integration patterns and APIs
• Experience working in agile development teams with knowledge of Scrum or Kanban methodologies.

Preferred Requirements

• Experience with Salesforce CRM Analytics and advanced Service Cloud features
• Experience with other Salesforce Clouds such as Service/Sales/Experience Cloud
• Knowledge of SQL, AMPscript, and other relevant programming languages
• Agile certification (CSM, PSM, or equivalent) or formal agile training will be an advantage.
• Proficiency in using JIRA for project management, task tracking, and issue resolution, with experience in advanced features (e.g. custom workflows, reporting, or administration) considered an advantage.
• If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at [e-mail]