Lounge Assistant (Airport)

Inter Island Manpower Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality service provider in Singapore is seeking a candidate with a minimum of 1-year experience in related fields such as Hospitality, Hotel, or F&B operations. The role requires excellent customer service skills, high standards of hygiene and grooming, and the ability to work shifts, including weekends. Responsibilities include maintaining cleanliness and ensuring total customer satisfaction.

Qualifications

• Minimum 1-year related experience preferably in Hospitality/Hotel/Lounge/F&B operations.
• Approachable, friendly, and courteous with excellent hygiene standards.
• Ability to work rotating shift hours, including weekends and public holidays.

Responsibilities

• Provide efficient, friendly, and professional service to guests.
• Maintain cleanliness in dedicated areas and assist with operations.
• Ensure customer satisfaction and adhere to health and safety standards.

Skills

Customer service

Interpersonal skills

Hygiene and grooming standards

Job description

Job Responsibilities

• Provide efficient, friendly and professional service to guest first impressions, ensuring welcome to the Lounge
• Cleaning, keep cleanliness in high levels standard throughout dedicated areas, assist relevant operational duties
• Show efficiency in constantly striving to provide total customer satisfaction
• Work together with trust so that colleagues and management meet the goals of the Lounge.
• Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency
• Tidy work environment with safety practice, keep tables, chairs, service areas clean tidy as per procedure manual
• Always ensure the security of keys and public / back of house areas by adherence to security procedures.
• Adhere to Singapore’s health and safety standards and protocol

Job Qualifications

• Minimum 1-year related experience preferably in Hospitality/Hotel/Lounge/F&B operations
• Approachable, friendly and courteous, communicate regularly with team members and build good relations
• Excellent hygiene and grooming standards and good interpersonal skills
• Ability to work rotating shift hours, including weekends and public holidays.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified