LOGISTICS OPERATIONS MANAGER

EQUINE SANCTUARY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced Logistics Manager to optimize warehouse and inventory management processes. The ideal candidate will have a strong background in logistics, with a minimum of 3 years of management experience. Responsibilities include coordinating with various teams, tracking shipments, and leading a warehouse team. A Bachelor's degree in Logistics or a related field is required. Applicants must have excellent communication skills and be willing to travel occasionally to Malaysia. Competitive salary and benefits offered.

Qualifications

• Minimum 3 years’ experience in warehouse or logistics management, preferably in wholesale/retail trade.
• Strong understanding of warehousing, distribution and inventory management principles.
• Proven experience in leading and motivating a team to achieve operational excellence.

Responsibilities

• Coordinate with freight forwarders and internal teams for operations.
• Oversee warehouse receiving and dispatch processes.
• Manage shipment tracking and provide real-time updates.
• Lead and mentor the warehouse team.
• Handle customer updates and issue resolution.

Skills

Logistics management

Problem-solving

Communication

Team leadership

Education

Bachelor's degree in Logistics or related field

Job description

Key Responsibilities

Logistics Coordination

• Coordinate with freight forwarders, transporters, and internal teams to ensure smooth inbound and outbound operations.
• Support import/export processes, shipment documentation, and delivery scheduling.

Warehouse & Inventory Management

• Oversee warehouse receiving, storage, and dispatch processes, ensuring proper FIFO practices.
• Conduct inventory checks and monthly stock audits with the warehouse team.
• Monitor product movement, forecast procurement needs, and work with Sales to manage slow-moving or overstock items.
• Maintain accurate and up-to-date system stock reports.
• Proactively identify potential out-of-stock or overstock situations.
• Ensure the warehouse remains organized, safe, and audit-ready at all times.

Tracking, Monitoring & Operational Visibility

• Manage shipment tracking to provide real-time updates from port to warehouse to final delivery.
• Ensure customers and internal teams receive timely and accurate status updates.
• Track container movements, ETD/ETA changes, and potential delays.

Team Leadership & Collaboration

• Lead, mentor, and support the warehouse team in resolving daily operational issues.
• Conduct performance reviews, training, and coaching to build a high-performing team.
• Foster a culture of accountability, teamwork, and continuous improvement.

Customer Support & Issue Resolution

• Provide timely updates to customers regarding shipment status or delays.
• Handle escalations involving shipment delays, damages, or documentation issues.
• Collaborate with Sales to support pricing, service expectations, and product/service offerings.
• Perform other ad-hoc tasks as assigned by management.

What we're looking for

• Minimum 3 years’ experience in warehouse or logistics management, preferably in wholesale/retail trade
• Shipping experience is an advantage
• Strong understanding of warehousing, distribution and inventory management principles
• Excellent problem-solving and decision-making skills with the ability to optimise operations
• Exceptional communication and interpersonal skills to liaise with cross-functional teams
• Proven experience in leading and motivating a team to achieve operational excellence
• Familiarity with relevant industry regulations and safety standards
• Bachelor's degree in Logistics, supply chain management, or a related field
• Must possess own vehicle
• Willing to travel to Malaysia occasionally