Logistics Officer

People Profilers Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking candidates for a permanent role involving customer order processing and incident investigation to improve service. The ideal applicant holds a diploma in logistics or business administration and has strong customer service orientation and teamwork skills. A comprehensive benefits package is offered.

Benefits

Competitive remuneration package

Comprehensive range of benefits

Qualifications

• Preferably Diploma in Logistics or Business Admin.
• Customer Service Orientated and team player.
• Product and System knowledge & MS Office Skills.

Responsibilities

• Ensure customer’s orders are processed in a timely and accurate manner.
• Investigate root-cause of operation incidents and service failures.
• Liaise and update customer closely to resolve issues.

Skills

Customer Service Orientation

Team Player

MS Office Skills

Education

Diploma in Logistics or Business Admin

Job description

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Overtime)

Responsibilities

• Ensure customer’s orders are processed in a timely and accurately manner
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
• Maintain and ensure safe keeping and traceability of relevant customer’s document / records
• Capture and update on all CSD KPI measurement, orders management, and orders’ turnaround time metrics etc.
• Collate and compute the monthly KPI report

Requirements

• Preferably Diploma in Logistics or Business Admin
• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

[phone]

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz