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Logistics Officer

People Profilers Pte Ltd

Singapore

On-site

SGD 20,000 - 60,000

Full time

Today
Be an early applicant

Job summary

A logistics company in Singapore is seeking candidates for a permanent role involving customer order processing and incident investigation to improve service. The ideal applicant holds a diploma in logistics or business administration and has strong customer service orientation and teamwork skills. A comprehensive benefits package is offered.

Benefits

Competitive remuneration package
Comprehensive range of benefits

Qualifications

  • Preferably Diploma in Logistics or Business Admin.
  • Customer Service Orientated and team player.
  • Product and System knowledge & MS Office Skills.

Responsibilities

  • Ensure customer’s orders are processed in a timely and accurate manner.
  • Investigate root-cause of operation incidents and service failures.
  • Liaise and update customer closely to resolve issues.

Skills

Customer Service Orientation
Team Player
MS Office Skills

Education

Diploma in Logistics or Business Admin
Job description

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Overtime)

Responsibilities
  • Ensure customer’s orders are processed in a timely and accurately manner
  • Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
  • Liaise and update customer closely to resolve customer orders or shipments related issues
  • Initial cycle count as per schedule
  • Ensure proper keeping of cycle count sheet for audit trail purpose
  • Be responsible in reconciling all stock discrepancies
  • Ensure all billings are done timely & accurately with all necessary supporting documents
  • Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
  • Maintain and ensure safe keeping and traceability of relevant customer’s document / records
  • Capture and update on all CSD KPI measurement, orders management, and orders’ turnaround time metrics etc.
  • Collate and compute the monthly KPI report
Requirements
  • Preferably Diploma in Logistics or Business Admin
  • Customer Service Orientated and team player
  • Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

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