Logistics Executive

HAULIO PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking a Sales Operations Executive to manage client relationships and oversee logistics operations. This role requires at least 2 years of experience in sales or customer service within the logistics sector. The ideal candidate will possess strong communication and negotiation skills and be capable of multitasking in a fast-paced environment. A diploma in a relevant field is mandatory.

Qualifications

• At least 2 years of experience in sales, operations, or customer service in logistics or freight forwarding.
• Strong communication and negotiation skills.
• Self-motivated and collaborative team player.

Responsibilities

• Onboard new customers and vendors, providing seamless support.
• Manage a sales pipeline and respond promptly to inquiries.
• Plan and schedule trucking operations to optimize efficiency.
• Track job progress and resolve disputes between hauliers and clients.

Skills

Sales experience

Customer engagement

Negotiation skills

Multitasking

Team collaboration

Education

Diploma in Logistics, Maritime Studies, or Supply Chain Management

Job description

Job Description & Requirements:

Responsibilities:

• Onboard new customers and vendors, providing seamless support from onboarding through post-sale.
• Build and maintain client relationships to ensure satisfaction and retention.
• Manage a sales pipeline, tracking clients through each sales stage.
• Respond promptly to inbound inquiries, delivering high-quality customer engagement.
• Collaborate on building strategic partnerships with clients and vendors.
• Plan, route, and schedule trucking operations to optimize efficiency and meet service standards.
• Coordinate client requirements from the portal, aligning operations with expectations.
• Select suitable hauliers, balancing quality and cost-effectiveness.
• Track job progress, provide reporting, and resolve disputes between hauliers and clients.
• Review completed jobs for accurate billing, providing finance with all necessary charge details.
• Undertake additional duties to support the company’s commercial and operational goals.

Requirements:

• Diploma in Logistics, Maritime Studies, Supply Chain Management, or related field.
• At least 2 years of experience in sales, operations, or customer service in logistics or freight forwarding.
• Strong communication, customer engagement, and negotiation skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Self-motivated, goal-oriented, and a collaborative team player.
• Availability for a 5.5-day work week.