Logistics Customer Service Specialist - Exports & Freight

DSV Solutions Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced professional to manage customer inquiries and handle import/export documentation. The successful candidate will have at least 3 years of relevant experience and demonstrate strong communication and problem-solving skills. Key responsibilities include arranging courier services, ensuring shipment cost accuracy, and adhering to operational policies and procedures. The role involves teamwork and promoting a professional work environment.

Qualifications

• Minimum 3 years of relevant experience in warehousing and customer service.
• Excellent written and oral communication skills.
• Meticulous and able to work independently as well as part of a team.

Responsibilities

• Attend to customer inquiries regarding service features.
• Process export and import documentation.
• Arrange services with courier companies and carriers.

Skills

Customer service expertise

Proficient communication skills

Problem-solving ability

Education

GCE 'O' Level

Job description

A leading logistics company in Singapore is seeking an experienced professional to manage customer inquiries and handle import/export documentation. The successful candidate will have at least 3 years of relevant experience and demonstrate strong communication and problem-solving skills. Key responsibilities include arranging courier services, ensuring shipment cost accuracy, and adhering to operational policies and procedures. The role involves teamwork and promoting a professional work environment.