Logistics Customer Service Executive – (Import / Export) | $3500/ East/ AWS & VB

STAFFKING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency based in Singapore is seeking a Customer Service Executive to manage import and export shipments. The role involves coordinating with vendors, monitoring shipments, and providing updates to customers. Candidates should have 1-2 years of relevant experience and good communication skills. This position offers a salary of up to $3,500 and various staff benefits, including AWS and variable bonuses.

Benefits

AWS & Variable Bonus

Shuttle bus provided

Better working environment

Qualifications

• 1–2 years of experience in import/export customer service or freight forwarding.
• Good organizational and follow-up skills.

Responsibilities

• Handle customer enquiries for import and export shipments.
• Coordinate shipments with internal teams and external partners.
• Monitor shipment status and update customers on delays.

Skills

Good communication skills

Detail-oriented

Multitask in fast-paced environment

Proficient in Microsoft Office

Job description

Benefits:

• Basic salary up to $3000 - $3500
• Better working environment and staff benefits: (AWS & Variable Bonus)
• East region (Shuttle bus provided at Tanah Merah & Tampines MRT)

Job Scope:

• Handle customer enquiries for import and export shipments
• Arrange shipment bookings with carriers, airlines, and vendors
• Coordinate shipments with internal teams and external partners
• Monitor shipment status and update customers on delays or changes
• Follow up on urgent or time-sensitive shipments
• Work with Warehouse, Operations, Billing, and Sales teams
• Keep customers informed on delivery schedules and status
• Coordinate with customs and operations teams for smooth delivery
• Manage and file shipping documents; update system records
• Handle billing and assist customers with any billing issues
• Perform other tasks as assigned by your supervisor

Job Requirements:

• Relevant 1–2 years of experience in import/export customer service or freight forwarding
• Good communication skills to handle customer and vendor coordination
• Detail‑oriented with good organizational and follow‑up skills
• Multitask and handle urgent shipments in a fast‑paced environment
• Proficient in Microsoft Office

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chia Choon Wing (R23112010)