Logistics Customer Service Executive

ASCENDT LOGISTICS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for an experienced logistics coordinator to manage customer accounts and ensure accurate inventory management. Candidates should have at least 2 years of experience in the logistics sector, proficiency in MS Office, and excellent communication skills. This role involves responding to customer inquiries and coordinating with the warehouse team for order processing.

Qualifications

• 2 years of experience in the freight forwarding/logistics sector.
• Prior experience in Logistics Environment.

Responsibilities

• Manage customer accounts relating to warehousing and logistics requests.
• Respond to customers' emails and requests for inventory and delivery.
• Maintain accuracy of customers' inventory via WMS.
• Process customers' order requests and coordinate with warehouse team.

Skills

Customer account management

Excel proficiency

Inventory management

Tools

WMS

MS Office

Job description

Responsibilities

• Manage customer accounts relating to warehousing and logistics requests.
• Respond to customers' emails and requests for inventory and delivery requests.
• Maintain accuracy of customers' inventory via WMS.
• Process customers' order requests and coordinate with warehouse team for pick and pack process.
• Be well versed in Excel and other basic PC skills.

Qualifications

• 2 Years of experience in the freight forwarding/logistics sector.
• Proficiency in MS Office.
• Prior experience in Logistics Environment.