Logistics Customer Service Executive

Ascendt Logistics Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for an experienced individual to manage customer accounts. Responsibilities include responding to logistics requests, maintaining inventory accuracy, and processing orders. Candidates should have at least 2 years of experience in the freight forwarding/logistics sector and be proficient in MS Office, particularly Excel.

Benefits

Positive job environment

Career progression

Qualifications

• At least 2 years of experience in the freight forwarding/logistics sector.
• Proficiency in MS Office required.
• Prior experience in a logistics environment preferred.

Responsibilities

• Manage customer accounts relating to warehousing and logistics requests.
• Responding to customers' emails and requests for inventory and delivery.
• Maintaining accuracy of customers' inventory via WMS.
• Processing customer order requests and coordinating with warehouse team.

Skills

Customer account management

Responding to customer inquiries

Inventory management

Excel proficiency

Order processing

Tools

WMS

MS Office

Job description

Job Highlights

• Positive job environment
• Career progression

Job Requirements

Roles & Responsibilities

• Manage customer accounts relating to warehousing and logistics requests.
• Responding to customers' emails and requests for inventory and delivery requests.
• Maintaining accuracy of customers' inventory via WMS.
• Processing customers' order requests and co-ordinating with warehouse team for pick and pack process.
• Well versed in Excel and other basic PC skills.

Qualifications

• 2 Years of experience in the freight forwarding/logistics sector
• Proficiency in MS Office
• Prior Experience in Logistics Environment