Logistics Customer Experience Specialist

SPIRAL MARINE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A logistics service provider in Singapore is seeking a customer service-oriented professional to coordinate shipments and handle inquires. The ideal candidate should possess a diploma and have at least 2 years of experience in customer service or logistics. Responsibilities include processing job orders, liaising with various departments, and ensuring timely responses to customer needs. This is an excellent opportunity for those who enjoy working in a dynamic environment and are eager to take on challenges.

Qualifications

• Passion for customer service with prior experience in logistics.
• Diploma holder with 2 years of work experience preferred.
• Ability to handle complaints and resolve issues effectively.

Responsibilities

• Coordinate with customers on shipment and delivery inquiries.
• Process all job orders promptly and accurately.
• Monitor and update vessel details via Port net.

Skills

Customer service

Problem solving

Communication skills

Organizational skills

Education

Diploma or equivalent

Job description

A logistics service provider in Singapore is seeking a customer service-oriented professional to coordinate shipments and handle inquires. The ideal candidate should possess a diploma and have at least 2 years of experience in customer service or logistics. Responsibilities include processing job orders, liaising with various departments, and ensuring timely responses to customer needs. This is an excellent opportunity for those who enjoy working in a dynamic environment and are eager to take on challenges.