Logistics Admin

Tektronix; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A global technology company in Singapore is seeking a logistics coordinator. The role involves customer service, registration of items for calibration, and coordination of shipping processes. Ideal candidates should have a recognized diploma, strong communication skills in both Chinese and English, and experience in a customer-facing role. Join us in revolutionizing a better tomorrow!

Qualifications

• Able to prioritize work in a fast pace environment.
• Experience working in a customer-facing environment is preferred.
• Excellent written and telephone communication skills.

Responsibilities

• Registration of items sent by walk-in customers for service.
• Coordination with customers and forwarders on equipment collection.
• Validation of incoming items for correct model and serial number.
• Preparation of shipping documents and booking shipments.
• Packaging of parcels for transshipment.
• Monitoring and follow up of overseas transshipment.
• Resolving logistics issues.

Skills

Customer service experience

Problem solving skills

Fluent in Chinese

Fluent in English

Time management skills

Communication skills

Education

Recognized Diploma or equivalent

Tools

Microsoft Office tools (Excel)

Job description

Responsibilities

• Registration of items sent in by walk-in customers for calibration or repair service
• Coordination with customer and forwarders on timely collection and delivery of equipment
• Validation of incoming items for correct model and serial number
• Preparation of shipping documents and booking of shipments for overseas freight
• Packaging of parcels for transshipment
• Monitoring and follow up of overseas transshipment
• Resolving logistics issues

Qualifications

• A recognized Diploma or equivalent.
• Able to prioritize work in a fast pace environment with good time management skills
• Experience and enjoy working in a customer facing environment. Post sales service experience preferred.
• Possess problem solving skillset.
• Fluent in Chinese & English language
• Excellent written and telephone communication skills
• Familiar in using Microsoft Office tools such as Excel is necessary

Due to US Department of Commerce export control regulations governing technical data of Tektronix products, Tektronix needs to know the citizenship of all its employees. Note that US Citizenship is not required for most positions. Hired candidates will be asked to bring proof of citizenship (passport, birth certificate, green card, visa or similar) on their first day of work.

All jobs require access to Export Administration Regulations AT1 level technology and therefore a license may be required for citizens of Cuba, North Korea, Iran, or Syria. Applicants must be willing to allow or cooperate with the company in applying for a U.S. government license, if necessary. Employment offer is contingent on Tektronix’s ability to apply and obtain a U.S. government license on your behalf, but Tektronix encourages all applicants to apply.

Tektronix, a wholly owned subsidiary of Fortive Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!