Logistic / Shipping Customer Service Officer | Jurong West

TALENT ACE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing company in Singapore is seeking a Customer Service Coordinator to support operations and ensure smooth order fulfillment. The role involves handling customer inquiries, processing orders, and coordinating with departments. Ideal candidates possess good communication skills and experience in customer service. Attractive salary of $2,000 – $2,300 based on experience.

Qualifications

• Prior experience in customer service or order processing is an advantage.
• Able to start work immediately or on short notice preferred.

Responsibilities

• Handle customer enquiries and provide timely follow-up.
• Process sales orders, delivery schedules, and invoices.
• Coordinate with internal departments to ensure smooth order processing.
• Maintain accurate records in the system and support administrative tasks.
• Build positive relationships with customers through professional communication.

Skills

Good communication skills

Interpersonal skills

Proficient in Microsoft Office

Job description

🕒 Working Hours: Monday to Friday, 8:30 AM – 6:00 PM

💰 Salary: $2,000 – $2,300 (depending on experience)

Job Overview

We are urgently looking for a Customer Service Coordinator to join our client's dynamic team. You will play a key role in supporting customer service operations and ensuring a smooth order fulfillment process.

Key Responsibilities

• Handle customer enquiries and provide timely follow‑up.
• Process sales orders, delivery schedules, and invoices.
• Coordinate with internal departments (sales, warehouse, logistics) to ensure smooth order processing.
• Maintain accurate records in the system and support administrative tasks.
• Build positive relationships with customers through professional communication.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft Office (especially Excel and Outlook).
• Prior experience in customer service or order processing is an advantage.
• Able to start work immediately or on short notice preferred.

📩 Apply now: Call 89387313 or contact via WhatsApp [phone].