Job Title: Logistic Operations Executive
Data Processing & Coordination
- Liaise with operations and warehouse teams to ensure accurate data processing.
- Receive stock checklists and load items to the store using a trolley.
- Prioritize and allocate pick-and-pass picking orders to courier service companies for efficient export and local deliveries.
- Update information into the system in a timely manner.
- Perform any other warehouse administrative duties as assigned.
Store Management
- Oversee the management of store operations and inventory.
- Oversee inventory levels of car accessories, ensuring adequate stock to meet customer demand.
- Track product movement and forecast inventory needs based on sales trends.
- Maintain accurate records of stock, monitor stock rotation, and manage stock replenishment.
Order Processing & Fulfilment
- Ensure accurate and timely processing of customer orders, both online and in-store.
- Coordinate the preparation, packaging, and shipping of products.
- Work with suppliers to ensure timely delivery of car accessories.
Logistics Coordination
- Coordinate with shipping companies and logistics providers for the delivery of products.
- Track the status of deliveries and resolve any issues related to shipment delays or errors.
Sales Support
- Collaborate closely with the sales team to understand customer needs and ensure product availability.
Customer Service
- Address customer queries related to order status, shipping, and product availability.
- Monitor returns and exchanges, ensuring proper handling in line with store policies.
Data Analysis & Reporting
- Monitor and report on inventory levels and fulfilment rates.