Loans Operations Specialist

Manpower Staffing Services (S) Pte Ltd - Head Office; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A prominent staffing service provider in Singapore seeks a candidate for a banking operations role focused on loan management. The role involves redemption of loans, fee processing, and customer inquiries. Candidates should have a diploma or degree in Banking, Management, or Accounting, along with minimum 1 year of relevant experience. Strong communication skills and a quality-driven mindset are essential.

Qualifications

• Minimum 1 year credit related experience, especially in loan documentation.

Responsibilities

• Perform redemption of loans and system updating in bank's operating systems.
• Process fee payments relating to secured/unsecured loans.
• Prepare redemption letters to law firms and customers.
• Review & update system reports on a daily, weekly, and monthly basis.
• Filing of source reports & media and arrange archival.
• Handle customer/lawyer's enquiries.
• Ensure all requests are processed timely and accurately within specified service standard.
• Highlight any discrepancy/deviation to the Team Manager/Supervisor.
• Ensure high quality level in service deliveries.

Skills

Good interpersonal and communication skills

Performance and quality-driven

Education

Diploma or Degree in Banking, Management, Accounting, or any related discipline

Job description

A prominent staffing service provider in Singapore seeks a candidate for a banking operations role focused on loan management. The role involves redemption of loans, fee processing, and customer inquiries. Candidates should have a diploma or degree in Banking, Management, or Accounting, along with minimum 1 year of relevant experience. Strong communication skills and a quality-driven mindset are essential.