Loan Officer (5 working days)

TRILLION CREDIT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

A licensed money lending company in Singapore is looking to hire driven individuals as Loan Officers. Responsibilities include assisting clients with loan applications, managing disbursements, and providing exceptional customer service. Ideal candidates should have a friendly attitude and be proficient in both English and Mandarin. Comprehensive training will be provided, and working hours are 11am - 8pm, 5 days a week.

Benefits

Attractive Salary and Annual Package

Quarterly team building activities

Accessible workplace near MRT

Comprehensive on-the-job training

Qualifications

• Entry level position suitable for motivated individuals.
• No prior experience is necessary.
• Ability to communicate effectively with clients.

Responsibilities

• Provide excellent customer service while maintaining professionalism.
• Assist clients with their loan applications and related queries.
• Manage loan disbursement processes and documentation.
• Support clients in account management and repayment activities.
• Communicate effectively with stakeholders and negotiate outcomes.
• Report any discrepancies to the Team Manager.

Skills

Excellent communication skills

Friendly and positive attitude

Proficiency in English and Mandarin

Job description

Company Background

Trillion Credit Solutions Pte Ltd is a Licensed Money Lending Company approved by The Registry of MoneyLenders (IPTO) since 2010.

We provide legal financial loans and it has been our mission to help our valued clients resolve their short term financial challenges.

The Role

We are currently seeking driven and detail-oriented individuals to join our team as Loan Officers. This position is open to individuals who are eager to kickstart their career in the Licensed Moneylending industry.

As a Loan Officer, you will be responsible for various tasks related to loan application, loan creation and loan disbursement.

Career Benefits

• Attractive Salary and Annual Package
• Quarterly team building activities
• Highly accessible place of work near MRT, with close proximity to the heart of the city
• Comprehensive on the job training will be provided

Responsibilities

• To provide Customer Service at exemplary levels while upholding the professional image of the company
• To assist Clients with their loan applications by answering clients’ queries, guiding them through loan procedures, conducting data entries and processing documentation checks
• To conduct loan disbursement by generating loan contracts, providing clear and coherent explanation of respective loan products and loan contract terms
• To assist with clients account management, along with loan servicing activities, repayments and collection updates
• Communicate effectively and negotiate with stakeholders to obtain required results
• To highlight any discrepancy/deviation to the Team Manager

Requirements

• Entry level with right skill set
• No experience required
• Friendly and positive attitude
• Excellent communication skills
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Working Hours: 11am - 8pm | 5 working days

(Only shortlisted candidates will be notified)