Loan Customer Service Officer | Up to $2,300 + AWS + Bonus | North

MCi Career Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency is seeking a Loan Customer Service Officer in Singapore. This role involves assisting customers with loan applications and providing product information. Training is provided, and no prior experience is required. The position offers a salary of up to $2,300, AWS, and performance bonuses.

Benefits

AWS

Performance Bonus

Qualifications

• No prior experience required; training will be provided.
• Applicants with relevant experience are most welcome to apply.

Responsibilities

• Attend to walk-in and online customer enquiries.
• Explain loan products and repayment plans.
• Assist customers with loan applications.
• Prepare loan agreements and process loan disbursements.
• Maintain accurate filing and daily reporting.

Job description

Loan Customer Service Officer | Up to $2,300 + AWS + Bonus | North

Location: Ang Mo Kio

Benefits: AWS + Performance Bonus

Job Responsibilities

• Attend to walk-in and online customer enquiries in a professional manner.
• Explain loan products, repayment plans, interest rates, and eligibility criteria.
• Assist customers with loan applications and document collection.
• Prepare loan agreements, process loan disbursements, and update system records.
• Handle repayments, issue receipts, and maintain proper documentation.
• Maintain accurate filing, daily reporting, and transaction records.
• Deliver excellent customer service and support day-to-day administrative tasks.

Job Requirements

• No prior experience required; training will be provided.
• Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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