Live Containment Analyst - Trust and Safety

TikTok; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading social media platform in Singapore is seeking a Live Containment Analyst to manage risks associated with livestream content. You will analyze trends and implement strategies for content moderation while working collaboratively with the Trust & Safety team. Ideal candidates should possess strong analytical and communication skills with a background in content moderation or risk management.

Benefits

Comprehensive wellbeing programs

Diversity and inclusion initiatives

Qualifications

• Bachelor's degree in Engineering, Computer Science, or equivalent experience.
• Strong analytical skills to identify patterns in content moderation.
• Excellent communication skills to present findings clearly.

Responsibilities

• Conduct sweeps for violative content and trends across features.
• Identify risk patterns and develop strategies to detect risky content.
• Partner with rapid response teams during crises.

Skills

Analytical skills

Communication skills

Familiarity with automation tools

Basic proficiency in SQL

Education

Bachelor's degree in a related field

Tools

Python

Spreadsheet software

Job description

Overview

Global Operations
Live Containment Analyst - Trust and Safety

Location: Singapore

Employment Type: Regular

Job Code: A251012

Responsibilities

The Live Containment team is responsible for mitigating emerging platform risks among Livestreams through comprehensive containment strategies. This team works to quickly and thoroughly contain violative content, bridging the gap between immediate incident response and long-term policy or product solutions. They analyze trends, identify enforcement gaps, and implement strategic interventions to prevent the spread of harmful content. By working closely across Trust & Safety team teams, they help strengthen moderation and model systems for the most severe platform risks and improve platform safety.

• Conduct sweeps for violative content and trends across features to mitigate emerging risks
• Identify risk patterns and incentives for abuse, develop and implement tactical strategies and methods to detect and enforce risky content at scale; leveraging technical solutions such as SQL, Python, and machine learning.
• Partner with rapid response teams during crises and escalations, to ensure timely and thorough containment of high-risk content.
• Conduct root-cause-analyses to identify gaps in enforcement systems, and provide actionable insights and long-term recommendations.
• Operate with minimal guidance; assess and report on the effectiveness of mitigation strategies and workflows, iterating on strategies for continuous improvement. Balance precision and recall of strategies through a combination of manual, scaled, and automated review methods.
• Maintain documentation and insights sharing to support ongoing risk containment efforts
• Ensure adherence to content policies and regulatory requirements while balancing enforcement effectiveness

Qualifications

Minimum Qualifications

• Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, Analytics, a related technical field, or equivalent practical experience.
• Strong analytical skills with the ability to identify patterns, trends, and enforcement gaps in content moderation.
• Excellent communication skills, with the ability to present findings and recommendations clearly.
• Basic proficiency in SQL and spreadsheet software to manage large data sources.
• Familiarity with automation tools, AI-driven content moderation, or data analysis techniques.
• Familiarity with content policies, regulatory requirements, and platform integrity challenges.
• Comfortable working in fast-paced environments with evolving risks and priorities.

Preferred Qualifications

• Experience working in social media, tech platforms, or online content moderation at scale.
• Prior experience in incident management, crisis management, or risk mitigation strategies.
• Proficiency in Python, or other data analysis tools for investigating content patterns

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.