Legal Transcript QA Pro - Precision & Quality

Epiq Singapore Pte. Ltd.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

Epiq Singapore Pte. Ltd. is seeking Speech-to-Text Transcript Quality Controllers to review, proofread, and edit legal transcripts against audio recordings, ensuring high accuracy and client satisfaction.

Full training will be provided to equip you with specialist skills and knowledge for this role. You will collaborate with editors, coordinators, and transcription professionals to meet deadlines while maintaining quality standards across jurisdictions and transcript formats.

Qualifications

• Excellent command of written and spoken English.
• Strong grammar, punctuation, spelling, and vocabulary skills.
• Exceptional attention to detail and commitment to accuracy.
• Strong listening and comprehension abilities, including the ability to understand a variety of accents.
• Typing speed of at least 50 words per minute.
• Good computer literacy and ability to learn new software applications.
• Strong concentration and the ability to remain focused for extended periods.
• Effective communication and teamwork skills.
• Flexibility, adaptability, and a willingness to learn.

Responsibilities

• Proofread, review, and edit legal transcripts against audio recordings to achieve required accuracy standards.
• Ensure all transcripts comply with client-specific formatting and style requirements.
• Provide constructive feedback to transcription editors to support continuous improvement.
• Conduct research and utilise available reference materials to verify transcript accuracy.
• Maintain and update terminology glossaries and reference resources.
• Collaborate with colleagues and stakeholders to ensure timely delivery of transcripts.
• Work across multiple jurisdictions and transcript formats as required.
• Maintain familiarity with transcription and audio playback platforms, including Liberty, FTR, and VIQ.
• Meet productivity, quality, and turnaround-time targets.
• Communicate effectively with Transcript Managers, Coordinators, and Quality Assurance teams.
• Participate in training, performance reviews, and special projects as required.
• Contribute to a positive, collaborative, and safe working environment.

Skills

English proficiency

Grammar & Punctuation

Attention to detail

Listening & comprehension

Typing speed 50 wpm

Computer literacy

Focus & concentration

Communication & teamwork

Willingness to learn

Tools

Liberty

FTR

VIQ

Job description

Epiq Singapore Pte. Ltd. is seeking Speech-to-Text Transcript Quality Controllers to review, proofread, and edit legal transcripts against audio recordings, ensuring high accuracy and client satisfaction.

Full training will be provided to equip you with specialist skills and knowledge for this role. You will collaborate with editors, coordinators, and transcription professionals to meet deadlines while maintaining quality standards across jurisdictions and transcript formats.