Learning & Development Lead – Insurance

Maximum ManagementFrazer Jones USA; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading insurance consultancy in Singapore is seeking an L&D expert to design and lead training programs for their front-line workforce. The ideal candidate will have proven experience in the financial services industry, with a strong ability to create competency frameworks and deliver impactful learning solutions. This role requires excellent stakeholder management skills and the ability to work across multicultural teams. Interested candidates should contact for a confidential discussion.

Qualifications

• Proven experience in learning and development (L&D) within the insurance sector.
• Strong ability to translate business needs into effective learning strategies.
• Track record of designing and implementing competency frameworks.

Responsibilities

• Establish and lead training programs for front-line workforce.
• Design scalable training programs focusing on health, benefits, and insurance solutions.
• Conduct comprehensive training needs analysis across different markets.

Skills

Stakeholder management

Training program design

Competency frameworks

Multicultural collaboration

Job description

Frazer Jones are partnering exclusively with a long-standing insurance client, in their search for an L&D expert who can establish and lead training programs for their front-line workforce. We are seeking a dynamic and experienced Consultant with strong knowledge of the financial services industry, to create customized competency frameworks and learning solutions across business units. This role is pivotal in bridging technical product knowledge with strategic people development, ensuring stakeholders across Asia and globally are equipped with the right skills and frameworks to drive business success.

The role involves designing and delivering scalable training programs that focus on health, benefits, and insurance solutions. These programs are tailored to meet the specific needs of individual business areas. A key responsibility is leading the development of competency frameworks for various roles, ensuring alignment with both business requirements and global standards. Another important aspect of the role is conducting comprehensive training needs analyses across different markets. This helps identify skill gaps and enables the recommendation of targeted learning interventions. The position also requires close collaboration with stakeholders across Asia and globally to understand business needs and ensure that training solutions are both relevant and impactful.

As a subject matter expert in health, benefits, and insurance products, the individual will provide guidance and expertise in these areas. Additionally, the role involves working across regions to maintain consistency in training and development approaches, while also adapting to local nuances where necessary.

The ideal candidate will have proven experience in learning and development (L&D) and training within the insurance sector. They should possess a strong ability to translate business needs into effective learning strategies and have a track record of successfully designing and implementing competency frameworks. Excellent stakeholder management skills are essential, particularly in multicultural and regional contexts. The candidate must be capable of working both independently and collaboratively across global teams. Experience in delivering training programs at scale is also a key requirement for this role.

For a confidential discussion, please contact Molly Griffin at [e-mail]

Successful referrals are rewarded – if you know of an exceptional L&D leader who may be interested in this opportunity, we would love to hear from you.

Please note that only shortlisted candidates will be contacted.