Learning & Development Lead – Insurance

Frazer Jones; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading recruitment consultancy in Singapore is seeking an experienced L&D expert to establish and lead training programs for a major insurance client. The ideal candidate will possess strong knowledge of the financial services industry and proven experience in developing competency frameworks. This role focuses on designing scalable training solutions tailored to specific business needs, requiring excellent stakeholder management skills in multicultural contexts. Competitive compensation is available.

Qualifications

• Proven experience in learning and development (L&D) within the insurance sector.
• Ability to translate business needs into effective learning strategies.
• Track record of designing and implementing competency frameworks.

Responsibilities

• Design and deliver scalable training programs focused on health, benefits, and insurance solutions.
• Lead development of competency frameworks for various roles.
• Conduct comprehensive training needs analyses across different markets.

Skills

Strong knowledge of financial services

Stakeholder management

Training program design

Competency framework development

Cross-cultural collaboration

Job description

Frazer Jones are partnering exclusively with a long-standing insurance client, in their search for an L&D expert who can establish and lead training programmes for their front-line workforce. We are seeking a dynamic and experienced Consultant with strong knowledge of the financial services industry, to create customised competency frameworks and learning solutions across business units. This role is pivotal in bridging technical product knowledge with strategic people development, ensuring stakeholders across Asia and globally are equipped with the right skills and frameworks to drive business success.

The role involves designing and delivering scalable training programs that focus on health, benefits, and insurance solutions. These programs are tailored to meet the specific needs of individual business areas. A key responsibility is leading the development of competency frameworks for various roles, ensuring alignment with both business requirements and global standards. Another important aspect of the role is conducting comprehensive training needs analyses across different markets. This helps identify skill gaps and enables the recommendation of targeted learning interventions. The position also requires close collaboration with stakeholders across Asia and globally to understand business needs and ensure that training solutions are both relevant and impactful.

As a subject matter expert in health, benefits, and insurance products, the individual will provide guidance and expertise in these areas. Additionally, the role involves working across regions to maintain consistency in training and development approaches, while also adapting to local nuances where necessary.

The ideal candidate will have proven experience in learning and development (L&D) and training within the insurance sector. They should possess a strong ability to translate business needs into effective learning strategies and have a track record of successfully designing and implementing competency frameworks. Excellent stakeholder management skills are essential, particularly in multicultural and regional contexts. The candidate must be capable of working both independently and collaboratively across global teams. Experience in delivering training programs at scale is also a key requirement for this role.

Successful referrals are rewarded – if you know of an exceptional L&D leader who may be interested in this opportunity, we would love to hear from you.