Lead Waitstaff Supervisor & Service Excellence

TIAN TIAN MANPOWER (PTE.) LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading manpower agency in Singapore is seeking an experienced supervisor to oversee waitstaff operations. This role involves supervising, training, and mentoring waitstaff, managing work schedules, and ensuring high standards of customer service and food quality. Candidates should have strong leadership skills, a commitment to safety compliance, and the ability to handle unexpected situations. Weekend and public holiday work is required, and the agency values team-oriented individuals.

Qualifications

• Proven experience in supervising and training staff.
• Strong customer service skills with a focus on quality.
• Ability to manage inventories and monitor stock levels.
• Experience in financial oversight and report preparation.

Responsibilities

• Supervise and mentor waitstaff to ensure excellent service.
• Create and manage work schedules effectively.
• Monitor food quality and hygiene compliance.
• Communicate operational issues to management.

Skills

Staff supervision

Customer service

Inventory management

Financial management

Team leadership

Problem-solving

Job description

A leading manpower agency in Singapore is seeking an experienced supervisor to oversee waitstaff operations. This role involves supervising, training, and mentoring waitstaff, managing work schedules, and ensuring high standards of customer service and food quality. Candidates should have strong leadership skills, a commitment to safety compliance, and the ability to handle unexpected situations. Weekend and public holiday work is required, and the agency values team-oriented individuals.