Lead Site Reliability Engineer, Electronic Trading Services

Aumni; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase is seeking a Lead Site Reliability Engineer to shape the future of a globally recognized firm within Infrastructure Platforms and Electronic Trading Services. You will lead resiliency design reviews, break complex problems into tasks for engineers, and provide technical leadership and mentoring across the team.

You will spearhead reliability initiatives, partner with stakeholders to set SLOs and error budgets, and drive instrumentation across platforms to prevent incidents and

Qualifications

• Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines.
• 5+ years supporting critical security-focused applications in large-scale environments.
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture and toil reduction.

Responsibilities

• Demonstrates and champions site reliability culture and practices.
• Leads initiatives to improve reliability and stability using data-driven analytics.
• Collaborates to define service level indicators and objectives with stakeholders.
• Demonstrates deep technical expertise and solves bottlenecks across domains.
• Acts as the main contact during major incidents to resolve issues quickly.
• Documents and shares knowledge within the organization.

Skills

Programming languages

Observability

CI/CD

Containers/Kubernetes

Networking

Reliability

Security

Education

Bachelor's degree in CS/related

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Terraform

ECS

Docker

Kubernetes

Job description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platforms, Electronic Trading Services , you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• Formal training or certification with 5+ years supporting critical security-focused applications in large-scale environments
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.) and experience working on low latency networks for Electronic Trading Services
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues
• Drive to self-educate and evaluate new technology & ability to teach new programming languages to team members

Preferred qualifications, capabilities, and skills

• Experience with Arista, Cisco, F5, and Fortinet devices
• Familiarity with network automation tools and techniques, such as Ansible
• Experience with Corvil and Wireshark

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Lead and conduct resiliency design reviews, break up complex problems, and act as a technical lead for medium to large sized products