Lead ServiceNow Business Process Consultant

Cloudgo; Singapore; On-site; SGD 85,000 - 110,000; Full time

Job summary

A consulting firm in Singapore is seeking a Senior Functional Consultant to lead the design of business process solutions. The ideal candidate will have extensive experience with ServiceNow, exceptional communication skills, and the ability to drive customer business outcomes. This role requires a minimum of 5 years in business process definition and deployment, focusing on creating effective solutions. Join us to be part of a people-focused culture that values innovation and growth.

Qualifications

• 5+ years of experience leading business process solutions.
• Solid experience in requirements gathering and process documentation.
• Strong experience with at least 3 full ITBM/ITSM implementations.

Responsibilities

• Lead the design and deployment of best practice process solutions.
• Translate business requirements into functional specifications.
• Influence clients to leverage ServiceNow capabilities.

Skills

Leadership in business process solutions

Requirements gathering

ServiceNow platform expertise

Communication skills

Team collaboration

Education

ITIL Practitioner or Service Manager Certification

Certified System Administrator

Tools

ServiceNow Enterprise Product Suite

Job description

A consulting firm in Singapore is seeking a Senior Functional Consultant to lead the design of business process solutions. The ideal candidate will have extensive experience with ServiceNow, exceptional communication skills, and the ability to drive customer business outcomes. This role requires a minimum of 5 years in business process definition and deployment, focusing on creating effective solutions. Join us to be part of a people-focused culture that values innovation and growth.