Lead Engineer/ Engineer, Corrections Ops (ICT Systems), Ops Systems

Home Team Science and Technology Agency (HTX); Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A government agency for homeland security is seeking an Engineer/Lead Engineer to oversee ICT systems operations and project management at Singapore Prison Service. The role requires a tertiary qualification in a related discipline and a minimum of 3 years of relevant experience in software development or project management. Successful candidates will have strong analytical and communication skills to work closely with stakeholders and manage technology solutions continuously. This is a two-year contract position based in Changi, Singapore.

Qualifications

• Minimum 3 years of experience in software development, business analysis, or project management.
• Proven experience in project management and implementation of ICT systems.
• Ability to present ideas and influence stakeholders.

Responsibilities

• Scope operations requirements and develop business cases or specifications.
• Conduct evaluation on system proposals from vendors.
• Oversee operations and sustainment of ICT systems.
• Troubleshoot technical problems and conduct analysis of system behaviors.
• Project manage the implementation of projects and enhancements.

Skills

Project management

Analytical skills

Problem-solving skills

Communication skills

Education

Tertiary qualification in Computer Science, Information Systems, or related discipline

Job description

What the role is:

The Engineer/Lead Engineer, ICT Systems (Corrections Op Systems) will assist the Head, ICT Systems (Corrections Op Systems) to ensure the continual operations of effective and sustainable ICT systems and other operations and technology (Ops-Tech) solutions for Singapore Prison Service (SPS). This role involves project management, technology refresh and sustainment of ICT systems. The Engineer/Lead Engineer will also contribute to the strategic and long-term technology plans to ensure these systems are well-maintained and aligned with the HTD’s transformation and sustainability directions. In addition, the Engineer/Lead Engineer assists the Head, ICT Systems (Corrections Op Systems) to establish governance frameworks, internal processes, and to proactively prepare for the changing security threat landscape by implementing requirements from IM8 policy and other WOG/MHA directives.

What you will be working on:

• Scope the operations requirements to be developed into business case and specifications, evaluate and recommend ICT and Ops-Tech solutions or enhancements to the systems that best address the business needs.
• Perform procurement of services, conduct evaluation, either independently or with his/her supervisor, on system proposals submitted by vendors participating in the Tender/Quotation processes called through the government tendering or quotation procedures.
• Oversee the operation and sustainment of ICT systems and other Ops-Tech systems to ensure that the service-levels are maintained.
• Work with developers to understand and troubleshoot technical problems, and conduct investigation/analysis of system behaviours, degradations, faults and mishaps in order to identify, evaluate and resolve the system issues.
• Work closely with other team members in working out detailed technological solutions to meet the operations requirements, taking into account the security and integration features of the proposed enhancements or project proposals.
• Project manage and ensure the successful implementation of projects and/or enhancements and achieving a high standard of quality control of systems.

What we are looking for:

• Tertiary qualification in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• Minimum 3 years of relevant software development, business analysis or project management working experience.
• Proven experience in project management and implementation of ICT systems or other Ops-Tech systems.
• Strong analytical, conceptualisation and problem‑solving skills.
• Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders.

The position is based in Changi. All new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement.

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About Home Team Science and Technology Agency (HTX)

HTX is the world’s first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally‑ready solutions for homeland security. As a statutory board of the Ministry of Home Affairs and integral to the Home Team, HTX works at the forefront of science and technology to empower Singapore’s frontline of security. Our shared mission is to amplify, augment and accelerate the Home Team’s advantage and secure Singapore as the safest place on planet earth.