Lead Consultant, Network (SD-WAN)

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking an experienced professional to manage the operations and maintenance of SD-WAN platforms. The ideal candidate will have over 10 years of experience in IP networking, along with a strong background in troubleshooting and system operations. Responsibilities include overseeing performance, conducting maintenance, and collaborating with engineering teams to implement new features. This role provides a significant opportunity to contribute to critical infrastructure in a dynamic telecommunications environment.

Qualifications

• 10 years minimum of IP network experience with 3-5 years experience with systems operations, DevOps or cloud operations.
• Possess expertise with routers and switches installation such as Cisco, Juniper, Mellanox, Dell SONiC.
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.

Responsibilities

• Responsible for end-to-end operations and maintenance of SD-WAN platforms.
• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support engineering teams on new product implementation and technical support.

Skills

IP network experience

Routing protocols knowledge

Troubleshooting skills

Software upgrade procedures

Cloud automation tools

Education

Bachelor’s degree in Electrical/Electronic/Computer Engineering/Computer Science/Information Systems

Tools

Cisco SD-WAN

VMware VeloCloud SD-WAN

HPE Aruba SilverPeak SD-WAN

Fortinet SD-WAN

PowerBI

Service Now

Job description

Responsible for end-to-end operations and maintenance of Singtel’s SD-WAN platforms, including incident management, configuration changes, security governance, and performance reporting. Also contributes to the design and implementation of new platform products and services

Make an impact by:

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape

Skills for Success:

• A Bachelor’s degree Electrical / Electronic / Computer Engineering / Computer Science / Information Systems
• 10 years minimum of IP network experience with 3-5 years experience with systems operations, DevOps or cloud operations
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell SONiC.
• Posses expertise with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade procedure. Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Knowledge of kubernetes, openstack and other cloud automation tools.
• Good to have PowerBI experience, Service Now and reporting tools background