Lead, Accounts

Great Eastern; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Great Eastern is seeking a Lead, Accounts to oversee premium operations, receivables management, credit control, financial reporting, and budget support within the Group Insurance business in Singapore.

You will partner with Operations, Claims, Marketing, and Finance to strengthen cash flow, manage financial risks, and provide actionable insights that drive growth, profitability, and robust controls across the portfolio.

Qualifications

• Degree in Accounting, Finance, Business or related discipline is required.
• Minimum 5 years of experience in Accounts Receivable, Credit Control, Finance Operations, or Insurance Operations.
• Experience in Insurance, Employee Benefits, Healthcare Insurance, or Financial Services is preferred.
• Strong knowledge of premium administration, receivables management, debt recovery, and financial reporting.
• Proven experience in managing collections, credit exposure, and stakeholder negotiations.
• Excellent analytical and problem-solving skills with ability to identify trends and solutions.
• Experience preparing management reports, dashboards, and business performance analysis.

Responsibilities

• Lead end-to-end premium processing to ensure timely, accurate transactions.
• Manage premium collections, aged receivables, and credit control to improve cash flow.
• Develop collection strategies with brokers, intermediaries, and policyholders.
• Monitor claims hold and release processes for outstanding premium situations.
• Oversee SOA reconciliation with brokers and legacy balances clearance.
• Support budgeting, expense tracking, and financial planning across departments.
• Prepare dashboards, portfolio analyses, and financial reports for decisions.
• Lead process improvements, governance, and controls enhancements.

Skills

Analytical thinking

Problem solving

Stakeholder management

Project leadership

Process improvement

Financial analysis

Excel proficiency

Education

Degree in Accounting, Finance or related field

Tools

Excel

Financial systems

Reporting tools

Job description

The Lead, Accounts is responsible for overseeing premium operations, receivables management, credit control, financial reporting, and budget support for the Group Insurance business. The role serves as a strategic financial partner to strengthen cash flow, manage financial risks, improve collection effectiveness, and provide actionable insights that support business growth and profitability.

Key Responsibilities

• Lead end-to-end premium processing activities to ensure timely, accurate, and compliant premium transactions.
• Manage premium collections, aged receivables, and credit control activities to improve cash flow and minimize bad debt exposure.
• Develop and execute collection strategies with brokers, intermediaries, and policyholders to reduce outstanding balances and improve collection performance.
• Monitor and govern claims hold and release processes arising from outstanding premium situations, ensuring timely resolution with relevant stakeholders.
• Oversee broker and intermediary Statement of Account (SOA) reconciliation activities, including initiatives to clear legacy and aged outstanding balances.
• Support departments in budgeting, expense tracking, financial planning, and utilization monitoring
• Prepare management dashboards, portfolio analysis, financial reports, and collection performance updates to support decision-making
• Lead process improvement, governance enhancement, and transformation initiatives to strengthen operational efficiency and financial controls
• Possess a Degree in Accounting, Finance, Business, or a related discipline.
• Minimum 5 years of experience in Accounts Receivable, Credit Control, Finance Operations, or Insurance Operations.
• Experience within Insurance, Employee Benefits, Healthcare Insurance, or Financial Services industries is preferred.
• Strong knowledge of premium administration, receivables management, debt recovery, and financial reporting.
• Proven experience in managing collections, credit exposure, and stakeholder negotiations.
• Strong analytical and problem-solving skills with the ability to identify trends and recommend solutions.
• Experience in preparing management reports, dashboards, and business performance analysis.
• Strong stakeholder management skills with the ability to collaborate across Operations, Claims, Marketing, Finance, and external business partners.
• Demonstrated ability to lead projects, drive process improvements, and implement control enhancements.
• Proficiency in Microsoft Excel, financial systems, and reporting tools

SG-GE Centre