Last-Mile Logistics Customer Service Specialist (Training)

RR EXPRESS (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading courier delivery company in Singapore is seeking a Customer Service Executive to provide exceptional service and support to clients. The role includes processing bookings, handling inquiries, and collaborating with the operations team. Ideal candidates are customer-focused with a positive attitude, capable of working in a fast-paced environment. Training is provided for entry-level candidates.

Benefits

Competitive salary and benefits

Career growth opportunities

Friendly and supportive work environment

Qualifications

• Minimum GCE N/O Level or Diploma in any discipline.
• Customer-focused with a positive attitude and a strong sense of responsibility.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Provide excellent customer service via email and phone.
• Process bookings for collection and delivery through our system.
• Monitor and follow up on outstanding customer orders.

Skills

Customer-focused attitude

Basic computer literacy

Teamwork

Education

GCE N/O Level or Diploma

Tools

Microsoft Office

Job description

A leading courier delivery company in Singapore is seeking a Customer Service Executive to provide exceptional service and support to clients. The role includes processing bookings, handling inquiries, and collaborating with the operations team. Ideal candidates are customer-focused with a positive attitude, capable of working in a fast-paced environment. Training is provided for entry-level candidates.