Laptop Technician/Coordinator (S$3800-S$4200)

STRATEGY SOLUTIONS SERVICES; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology services company based in Singapore is seeking a Technical Support Specialist to assist with pre-sales support, troubleshoot IT issues, and provide technical assistance. The role requires at least 2 years of hands-on experience and a strong problem-solving skill set. Interested candidates should email their resumes directly to the provided contact.

Qualifications

• Minimum 2 years hands-on experience in technical support.
• Familiar with Microsoft Office applications.
• Strong problem-solving and analytical abilities.
• Proficiency in diagnosing hardware, software, and networking issues.

Responsibilities

• Provide pre-sales support and respond to customer queries.
• Diagnose and troubleshoot software and hardware problems.
• Provide technical assistance for computer systems and software.
• Create technical documentation and manuals.
• Support new product certifications and renewals.

Skills

Problem-solving

Technical assistance

Analytical abilities

Microsoft Office

Job description

Responsibilities

• Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner
• Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues
• Providing technical assistance for queries and issues related to computer systems, software, and hardware
• Creating technical documentation and manuals to assist other team members and users
• Support on new product certifications and renewals
• Provide support on company’s Warranty Entitlement and Claim system

Requirements

• Min 2 years hands on experience.
• Familiar with Microsoft Office applications.
• Strong problem-solving and analytical abilities.
• Proficiency in diagnosing hardware, software, and networking issues

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): [e-mail]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018