Laptop Technician (Basic $2800 / Tai Seng)

Job Express Services; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology service provider in Singapore is looking for a Laptop Technician to perform hardware diagnosis, assist in repairs, and ensure compliance with customer policies. The ideal candidate should have at least 2 years of IT support experience and be proficient in troubleshooting and customer service. Working hours are Mon-Fri 10 am – 7 pm and Sat 10 am – 2 pm. Salary is $2800.

Qualifications

• Must have 2+ years of relevant experience in IT Support.
• Experience with laptop hardware diagnosis and troubleshooting.

Responsibilities

• Perform laptop hardware diagnosis and troubleshoot defective units.
• Dismantle/assemble computer systems to repair necessary parts.
• Handle drawer parts and return parts.
• Update repair status.
• Ensure compliance with customers’ policies and procedures.
• Provide prompt customer service.
• Test software to ensure full working condition.

Skills

Troubleshooting skills

Technical in Windows OS

Knowledge of MS Office Suite

Customer service

Education

O Level or Higher Secondary/ITE/Diploma in Electronics or Computer/IT

Job description

Job Title

Laptop Technician (ID1645)

Location

Tai Seng

Working Hours

Mon‑Fri 10 am – 7 pm, Sat 10 am – 2 pm

Basic Salary

$2800

Job Description

• Perform laptop hardware diagnosis and troubleshoot on the defective unit
• Dismantle / Assemble computer system to repair necessary parts
• Handle drawer parts and return parts
• Update repair status
• Responsible for project work and ensure compliance with customers’ policies, processes and procedures are met
• Responsible for routine customer enquiries and providing prompt and good service
• Test software run full test to make sure full working condition

Requirements

• Candidate must possess at least “O” Level or Higher Secondary/“A” Level/ITE or Diploma in Electronics or Computer/IT or relevant education certificate
• 2+ years of relevant experience in IT Support position with troubleshooting skills
• Technical in Windows OS, MS Office Suite, and other common desktop applications