Laptop Tech Support Engineer - Pre-Sales Troubleshooter

PERSONNEL LINK JOBHUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is looking for a Technical Support Engineer to provide pre-sales support and respond to customer queries. Applicants should hold a relevant degree and have at least 3 years of experience in troubleshooting software and hardware issues. The role includes providing technical assistance for computer systems and handling warranty claims. Interested candidates are encouraged to email their resumes.

Qualifications

• Minimum 3 years of related experience.
• Proficient in diagnosing hardware, software, and networking issues.

Responsibilities

• Provide pre-sales support and consultation.
• Diagnose and troubleshoot software and hardware problems.
• Provide technical assistance for computer systems and software issues.
• Support on company’s Warranty Entitlement and Claim system.

Skills

Diagnosing hardware issues

Troubleshooting software problems

Providing technical support

Assisting with warranty claims

Education

Degree in Computer Science, I.T., engineering or equivalent

Job description

A staffing agency in Singapore is looking for a Technical Support Engineer to provide pre-sales support and respond to customer queries. Applicants should hold a relevant degree and have at least 3 years of experience in troubleshooting software and hardware issues. The role includes providing technical assistance for computer systems and handling warranty claims. Interested candidates are encouraged to email their resumes.