L3 Support Engineer (C# .Net)

THE EDGE CONTRACTING SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading contracting service provider in Singapore is looking for an experienced L3 Support Engineer (C# .NET) to enhance and maintain existing applications. You will handle L2 - L3 support, bug fixes, and root cause analysis in a large-scale enterprise environment. Ideal candidates will have at least 4 years of relevant experience and strong skills in C# .NET and SQL Server. This position offers a contract with renewal possibilities.

Qualifications

• 4+ years of experience in C# .NET software application.
• Familiarity with SQL Server and writing/debugging SQL queries.
• Strong knowledge of debugging and exception handling.
• Experience working on large-scale enterprise applications.

Responsibilities

• Investigate and resolve software defects in existing C# .NET applications.
• Perform detailed root cause analysis for reported issues.
• Collaborate with QA and business teams.
• Document resolutions and updates in internal knowledge bases.

Skills

C# .NET

SQL Server

OOP

Design patterns

Debugging

Performance tuning

Collaboration

Agile

Education

Bachelor’s degree in Computer Science or related field

Tools

Visual Studio

Git

JIRA

CI/CD pipelines

Job description

L3 Support Engineer (C# .Net) - Singapore

We are seeking a C# Software Engineer to join our team, focusing exclusively on the maintenance and enhancement of existing applications. This role is ideal for engineers who enjoy diving deep into complex systems, resolving issues, and ensuring system stability.

You will be responsible for L2 - L3 Support, Bug fixing, root cause analysis, testing, and performance tuning, working within a enterprise level systems with built from scratch environment.

Location: Centre of Singapore

Salary Range: $6000 - $8500

Key Responsibilities

• Investigate and resolve software defects in existing C# .NET applications.
• Perform detailed root cause analysis for reported issues and propose sustainable solutions.
• Collaborate with QA and business teams.
• Optimize and refactor code for improved performance and maintainability.
• Review logs and metrics to diagnose system behavior and recommend improvements.
• Work closely with team members to ensure timely delivery of fixes and patches.
• Document resolutions and updates in internal knowledge bases.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 4 years of experience in C# .NET software application.
• Familiarity with SQL Server and writing/debugging SQL queries.
• Strong knowledge of OOP, design patterns, debugging, and exception handling.
• Experience with Visual Studio, Git, and issue tracking tools like JIRA.
• Experience working on large-scale enterprise applications.
• Familiarity with CI/CD pipelines (e.g., Jenkins, Azure DevOps).
• Experience in an Agile environment is a plus.
• Exposure to performance tuning and profiling tools.
• Basic knowledge of front-end technologies like ASP.NET, HTML, or JavaScript is a plus.
• Excellent analytical and troubleshooting skills.
• Strong communication and collaboration abilities.

This is a 1 year contract to start, renewable and convertible to permanent