L2 Systems and Network Engineer

NEX CORPORATEIT PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology support company in Singapore is seeking an experienced IT support specialist to provide onsite Systems and Network support. Ideal candidates should have a degree in IT/Communications/Electronics Engineering and at least 3 years of relevant experience. Strong skills in Active Directory, Network Security, and Microsoft Operating Systems are essential. The role involves troubleshooting and managing daily tickets, as well as providing service reports to clients.

Qualifications

• 3+ years of relevant working experience in a similar industry.
• Good experience/knowledge in network and systems communication technologies.
• Capable of working independently and within a team.

Responsibilities

• Provide onsite Systems and Network support to clients.
• Manage and resolve daily raised tickets.
• Treat customer problems with responsibility and ownership.

Skills

Active Directory

Network Security administration

VMWare

Hyper-V

Communication skills

Analytical skills

Troubleshooting skills

Education

Degree in IT/ Communications/ Electronics Engineering

Tools

Microsoft Exchange

Firewalls

Routers

Switches

Printers

Job description

Job Responsibilities:

• Provide onsite Systems and Network support to clients on daily operations.
• Manage and resolve daily raised tickets on the floor.
• Well-versed in Microsoft Operating System platform with Microsoft Exchange support.
• Provide Wide Area Network support including the ability to manage and troubleshoot problems on Firewalls, Routers, Switches, Printers etc.
• Provide daily service reports at the client’s site upon work completion.
• To provide / update Systems and Network Audit documentation.
• To provide recommendations to clients’ network infrastructure on upgrades or tech refresh based on documentation compilation.

Requirements:

• Degree in IT/ Communications/ Electronics Engineering/ majoring network and systems communications technologies preferred.
• Good experience/ knowledge in the following:
• Active Directory, Network/ Security administration and configuration (CCNA/CCNP/ MCSE preferred)
• Well-versed and capable in implementation and design for VMWare, Hyper-V environment.
• Minimum to have 3 years of relevant working experience in a similar industry.
• Good team player with strong analytical, communication, and troubleshooting skills
• Candidate must have a relentless attitude and take responsibility and ownership of customer problems, from start to resolution
• Independent personality and versatile as a good team player when working on projects within a team.
• Able to work ad-hoc extended hours on Network/ Server Setup/ Migration deployment projects.

Interested candidates may send in a detailed resume (with photo) to [e-mail], stating present/expected salaries & earliest available date.